TERMS OF SERVICE

Welcome to and thank you for visiting snugpod.shop.
Before browsing, registering, placing an order, or purchasing products on this website, please carefully read the following Terms and Conditions. By accessing or using this website, you acknowledge that you have read, understood, and agree to comply with the entire content of this page.

Due to continuously rising operating costs, intensified market competition, and sustained operational pressures over recent years, the company is currently operating at a continuous loss. Following a comprehensive assessment, we have decided to conduct a phased, loss-making clearance sale of our existing inventory. Supplies for certain products are limited and may not be restocked once sold out. During this clearance period, we will nevertheless strive to maintain normal operations and continue to provide order processing and customer service support.

I. Website Usage Guidelines
This website primarily sells small-scale furniture products, including bedside tables, bedroom storage furniture, and related home goods.
When using this website, users agree to:
Provide truthful and accurate order information;
Refrain from engaging in any illegal activities or actions that compromise website security;
Refrain from maliciously interfering with the website’s normal operations;
Refrain from unauthorized reproduction or distribution of website content.
In the event of suspicious orders, malicious refund requests, or violations of these terms, we reserve the right to suspend order processing or restrict access to relevant services.

II. Product Descriptions
We strive to ensure that all product information—including images, dimensions, and descriptions—displayed on the website is accurate and complete. However, due to variations in display devices, human error during editing, or inventory adjustments, products may exhibit slight color discrepancies, dimensional errors, or delays in information updates.
All products are sold “as-is” and are subject to the actual items received.
As we are currently in an inventory clearance phase, quantities for certain products are limited; should a product go out of stock after an order has been submitted, we may proactively contact the user to arrange a refund or adjust the order.

III. Pricing and Inventory
Product prices displayed on the website are considered final and binding only at the checkout page.
We reserve the right to adjust product prices, inventory quantities, and promotional offers at any time—without prior notice—based on inventory levels, operational requirements, or market fluctuations.
Clearance items are available in limited quantities; once sold out, certain products will not be restocked.

IV. Order Processing
Order Processing Time: Processed on the same day.
Shipping Time (within the USA): Approximately 2 business days.
Please note that slight delays may occur during major holidays or peak seasons.
After submitting an order, users are responsible for ensuring that their contact details and shipping information are accurate and up-to-date. If delivery fails due to an incorrect address, invalid contact information, or the absence of a recipient to sign for the package, the user shall bear the corresponding liability.

V. Billing Terms (One-Time Purchase Policy)
All products sold on this website are sold on a one-time purchase basis.
After a user places an order and completes payment on snugpod.shop, only a one-time product purchase fee will be charged; there will be no automatic renewals, recurring charges, or subscription-based fees of any kind.
We will not impose additional charges without the user’s explicit authorization.
By completing the payment, the user confirms their acceptance of the specific products, prices, and associated fees corresponding to the order.

VI. Refunds and Returns
We accept eligible requests for returns and refunds:
Users may request a return within 30 days of receiving the product.
Returned products must remain in their original, normal condition.
Certain special clearance items may not be eligible for exchange.
Once a refund request has been approved, the refund amount will be credited back to the original payment method within approximately 3 business days.
For detailed rules, please refer to the Refund Policy page on this website.

VII. Intellectual Property Rights
All content on this website—including, but not limited to:
Images
Product descriptions
Page designs
Logos
Textual content
—is the exclusive property of this website or its respective licensors. Such content may not be copied, reproduced, or used for commercial purposes without prior permission.

VIII. Limitation of Liability
We shall not be held directly or indirectly liable for any losses arising from the following causes:
Force majeure events
Network failures
Logistics delays
Errors in information provided by the user
Malfunctions in third-party payment systems
While we strive to ensure the smooth operation of this website, we do not guarantee that the site will be entirely free of interruptions or errors at all times.

IX. Modification of Terms
We reserve the right to modify the content of these Terms and Conditions based on website operations, applicable laws and regulations, or business adjustments. The updated Terms will be published on this page and shall take effect immediately upon publication.

Continued use of this website constitutes acceptance of the updated Terms and Conditions.